Patient Testimonials

 

From the time of entering the door until leaving, this was the best experience, most helpful staff and nurses I’ve ever experienced. Dr. Manetas was/is the best!
- Joyce W., April 2019
Amazing experience! Everything ran on time. All individuals tending to me were professional, efficient, friendly and helpful. I was so impressed with the facility and extraordinary staff. They could not have been better! Please recognize Diedra
- Mason L., April 2019
Everyone was very courteous and polite. I knew what to expect as everyone explained what they were doing and why. Excellent staff! Please recognize Nurse Caroline.
- Beatrice S., April 2019
Overall, it was a positive experience. The staff could not have been more pleasant, and at the same time professional. Please recognize Nurse Rhonda, and Diedra (reception).
- Ruth B.
From the beginning with the check-in the receptionist was very pleasant(not to mention it was an early check-in time) and courteous. Then OR to the Pre-op nurses and staff that were as well very courteous and gave me comfort about the surgery. The anesthesiologist explained his process in an informative manner. Dr. Ladosci came by prior to surgery and explained his plans once again with comfort all would go well. The recovery team was excellent in preparing me for my discharge, my extended family were kept informed of the process at all times. Please recognize Dr. Ladosci and the entire staff a WCSC.
- Cheryl A., April 2019
Everything about my eye surgery went well. I could not have asked for a more caring and attentive staff. Thank you again.
- Gloria R., April 2019
Great experience. Entire staff was great! The anesthesiologist was very descriptive and took his time explaining. The front desk person was very polite and friendly. I would definitely recommend to others.
- Edward P., April 2019
The entire staff was caring, considerate and professional. Pleas recognize Nurse Janet in pre-op, she went over and above to explain and reassure. A true professional!
- Gail B., April 2019
Dr. Ladosci is a top notch Dr. He told me about the procedure and what to expect. The facility was great and everyone there was very nice to talk to. The receptionists and nurses were great.
- Peggy L., April 2019
Excellent facility. Very polite staff. Exceptional nurses and anesthesiologist, and wonderful doctor (Keate). Please recognize nurses Rhonda and Beth.
- Sharon P., March 2019
Please recognize Rhonda, Janet, Amanda, Gina, Deidre, and Dr. Houston. They were all very nice, sweet, helpful and kind. One of the best experiences I have had in a hospital setting. I was in and out so fast, no waiting at all. The whole staff was just wonderful!
- Terri D., March 2019
My experience was exceptional. The check-in process was easy. My nurse, Rhonda, was kind and efficient. She even asked where I would prefer my IV! Dr. Sheehan had a great smile, was very thorough and put me at ease. The CRNA Janine Gibbons, was also top notch. I had a pleasant experience and would come back! Also Rhonda got me ready and discharged me. I loved that.
- March 2019
The staff and everyone was excellent!
- Artie C., March 2019
Everyone was so kind and helpful and helped to relieve my anxiety.
- Vicki P., March 2019
I would highly recommend this facility to everyone, even my daughter was impressed by how courteous and caring the members of the staff and team were from registering through dismissal! Thank you for a very easy endoscopy experience!
- Cathy B., March 2019
My experience at West Creek Surgical Center was wonderful. From being greeted at the front desk, to a seamless check-in, pre-op preparation with detailed, straightforward procedural information; and caring, professional nurses, anesthesiologists and surgeon. The overall quality of care that I received was top notch. I cannot highly recommend it enough! Thank you. Please recognize Dr. Stanwix.
- March 2019
I was very pleased with all stages of my care, from the initial consultation to discussing the fees, to my pre-op review, to my surgery, to my post-op review. Thank you for taking such good care of me in all of these phases!
- Cherry S., February 2019
Was very pleased with this experience. Dr. Ladosci, Dr. Michaelson, and all of the nurses were very attentive!
- Martha P., February 2019
Very well done. Everyone was very nice and professional. The facilities were impressive. Please recognize Diedre, Caroline, Dr. Houston and Dr. Manetas.
- Dan T., February 2019
I was very reluctant about the surgery, but the doctor, the staff, the facility staff and the nice receptionist assured me and I felt comfortable.
- February 2019
I loved working with Dr. Joshi, the procedure went great.
- Emma S., February 2019
Excellent facility. Everyone was really good.
- Roger O., February 2019
Very pleased!
- Nathan B., February 2019
Great staff from check in through Pre-op and to Post-op.
- Shannon G., February 2019
If I should need ambulatory/outpatient surgery again, I would want to have it at this facility, or I would have no qualms about having it here. Things went smoothly and I was treated well.
- Lou B., February 2019
All were very professional and informative. They kept me comfortable and had me in my car to go home in a short time. I appreciated the anti-nausea medicine given, since I did not get sick. Rhonda is awesome!
- Roger J., February 2019
I had a very positive experience. I was made to feel very safe and in caring hands. Please recognize everyone equally.
- February 2019
The staff and anesthesiologist at West Creek were phenomenal! I honestly could not say enough good about them all. From the check-in to the end, everyone I encountered were friendly and courteous. Dr. Stanwix, hands down, is the best surgeon. I wish I could remember everyone’s names. A Big thank you to my nurse, the anesthesiologist, the front desk lady, all deserve to be recognized!
- Jamie K., February 2019
We had a great experience with West Creek. The staff was very friendly and the nurses were amazing. The nurse in the recovery room was outstanding. She went above and beyond.
- John P., February 2019
I have never had a surgery that was as smooth and painless, every part from check-in to discharge. Wonderful staff. I would do it all again.
- Patricia M., February 2019
Wonderful experience with the facility, staff and procedure itself. Thank you!
- Tisha G., January 2019
Very professional and caring staff. Procedure went well.
- Larry P., January 2019
The center is so convenient and close. Nice to have available in the West End. The team assisting my doctor were exceptional.
- January 2019
Everyone was helpful and made the experience great.
- Charles P., January 2019
Very professional. Beautiful and comfortable office. Friendly and courteous. Dr. Chen was great!
- Vernon B., January 2019
It was heartwarming to experience the care I received before, during, after procedure, and upon returning for the follow up. You have a facility to be proud of. Everyone was exceptional! It was hard to pick just one person!
- January 2019
I would like to thank everyone so much for the efficient and painless way my surgery was performed. The staff was very kind and caring. All of your personnel are very professional and friendly. Please recognize Amy, Rhenna, Dr. Houston, Rae Plageman and Dr. Issac Wornom.
- Jean H., January 2019
From check-in to discharge, the entire process was very efficient and all personnel were very attentive, polite, and caring. A well run operation! Jeanette, who prepared me, was a very good “first impression”, and efficient at her responsibilities.
- Jean H., January 2019
I loved my doctor and the rest of the surgery center staff. All were very courteous and attentive, and were very pleasant as well as easy to talk to.
- Christi, January 2019
Best surgery experience ever.
- Phillip F., January 2019
Dr. Bansal kept me very well informed throughout the surgery. For knowledge is comforting. Big thanks to the entire staff for the ease of everything. Nurses rock!!
- Paul S., January 2019
Did not know what to expect. My fears were unfounded! A great experience. Looking forward to having the other side done. I did not know how bad my eyes were until I had surgery.
- Marsha M., January 2019
Best treatment I ever had.
- Ann W., January 2019
Dr. Sismanis did a wonderful job on my eye lids. Healing has progressed well. Thank you very much. The nurse who did the discharge was very thorough and explained the after affects of the surgery.
- J. E., January 2019
Dr. Ladocsi is very knowledgeable and professional. He doesn’t waist time, but never makes you feel rushed, or that there’s too many questions. He is honest, and I find that refreshing. He will tell you what would be his best recommendation for you, specific to you, but you have the ultimate decision. I highly recommend.
- Paula S., January 2019
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